Green Tortoise Hostel | San Francisco, California | FAQ
French girl at reception

Frequently Asked Questions

What do I need to bring?

We provide almost everything free of charge. Fresh linens, pillows, comforters and blankets, cooking utensils in our large communal kitchen, hairdryers & alarm clocks for a small deposit, and shampoo for our guests in private rooms. You are required to use our sheet and comforter/duvet provided.

Why are you strict about on-ward travel requirements?

Our hostel serves international, budget-conscious travelers. We require an international passport or an out-of-state License with a plane, train or bus ticket that shows that you have another destination to ensure that we are, in fact, serving this group. Unfortunately, we cannot accommodate in-state residents, re-locators or those just looking for an inexpensive place to stay because we know they have many other accommodation options that international, budget-conscious travelers do not. If you feel like you actually fit into our target group even though you don’t have the required check-in documents, please contact us and we’ll see if we can make an exception.

Is it Safe?

While in San Francisco, much like when in any other city, you need to be aware of your surroundings. That said, overall San Francisco is a very safe city full of helpful people who enjoy giving advice to lost or unsure travelers. The Green Tortoise is located in North Beach, which is one of SF’s safest neighborhoods. In our dorm rooms we provide large under-bed lockers (bring your own padlock or buy one from us) and we also have safety deposit boxes available for a small fee.

Is There a Curfew?

No, you can come and go as you please. We do have a staff member on duty 24 hours a day for your convenience.

Do you provide parking?

We don’t have our own parking lot, but we can help you find a place for your vehicle. Please come into the hostel first to pick up a discount parking coupon ($20-30 depending on size of vehicle). The city is easiest seen by foot and public transport so if this is your style, the cheapest place to leave your car is at the airport (see for more details). Otherwise, there is hourly metered parking near the hostel and paid parking lots are abundant in SF and run from $20 - $30/24 hrs depending on the size of your vehicle. Public holidays and special events may increase parking rates. Please pay attention to tow away zones, colored curbs - especially at night, colored meters and hours of operation on meters and signs and street cleaning. Parking tickets are expensive and towed vehicles cost in the hundreds to retrieve.

Do you have a continental breakfast?

We have more than a continental breakfast - and it’s free! Each morning we serve up a variety of toasted bagels complete with fresh spreads like cream cheese, butter and jam, cook your own eggs any style and organic oatmeal with raisins and honey. We also have fresh fruit & juice daily. We serve complimentary coffee and tea all day long. We even have Nutella on the weekends and hot chocolate daily!

We also heard something about Free Dinner?

Yep - we have free dinner three times a week! Every Monday, Wednesday, and Friday we sit down to dinner together so plan your stay around it.


494 Broadway, San Francisco, CA 94133 - Tel: 1.415.834.1000 - Fax: 1.415.956.4900

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